Your privacy is important to us. It is Knowledge Crate / Endless Mountain Learning Center, INC.'s policy to respect your privacy regarding any information we may collect from you across our website, https://www.knowledgecrates.com, and other sites we own and operate.
~ INFORMATION WE COLLECT ~
LOG DATA: When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered “non-identifying information”, as it does not personally identify you on its own. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details. We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
PERSONAL INFORMATION: We may ask for personal information, such as your name, email address, physical address, phone number, and payment details. This data is considered “identifying information”, as it can personally identify you. We only request this information when you interact with our site services—like shopping and transacting on our site, creating a user account, or subscribing to our newsletter. We may also ask for personal information belonging to someone else when you buy goods and services as gifts intended for direct delivery to the recipient. We only use collected personal information in the context of providing or improving these services.
HOW WE COLLECT INFORMATION: We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.
USE OF INFORMATION: We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We also use this information to gain insights into demographics, product and service popularity, and the effectiveness of our marketing activity. We do not disclose the specifics of this information publicly but may share aggregated and anonymized versions of this information, for example, in website and customer usage trend reports. We primarily use your personal information for the purposes of processing your orders of products and services, delivering those products and services to you (or you're nominated recipient), and granting you access to engage with certain areas of our site. We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
DATA PROCESSING & STORAGE: The personal information we collect is stored and processed in , or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users. We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If you request your personal information, be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
COOKIES: We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
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Cookie Policy - We use cookies to help improve your experience of http://www.knowledgecrates.com. This cookie policy is part of Knowledge Crates / Endless Mountain Learning Center, INC.'s privacy policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy. If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from http://www.knowledgecrates.com, with the understanding that we may be unable to provide you with some of your desired content and services.
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What is a cookie? A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself. Cookies are used to enable certain features (e.g., logging in), to track site usage (e.g., analytics), to store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language). Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e., third parties) are called “third-party cookies” and can be used to track you on other websites that use the same third-party service.
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Types of cookies and how we use them: Essential cookies - Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website. Performance cookies - Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first party) or by third-party services. We use performance cookies on our site. Functionality cookies Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you’re visiting (first party) or by third-party service. We use functionality cookies for selected features on our site. Targeting/advertising cookies - Targeting / advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Targeting / advertising cookies set by third parties may be used to track you on other websites that use the same third-party service. We use targeting / advertising cookies on our site. Third-party cookies on our site - We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We grant these third parties’ access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Knowledge Crates / Endless Mountain Learning Center, INC.'s cookie policy. Our third-party privacy promise - We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users. How you can control or opt out of cookies - If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device. Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.
THIRD PARTY ACCESS TO INFORMATION: We do not knowingly disclose any personally identifying information or personal information provided by children to third parties. We may, however, disclose anonymized and aggregated versions of this information (analytics and statistics) for business, marketing or public relations purposes.
We use third-party services for:
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose. We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours. We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity. We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
CHILDREN'S PRIVACY: We are committed to protecting the privacy of children. No persons under the age of 18 years have permission to use or access this site or any site owned by Knowledge Crates / Endless Mountain Learning Center, INC. Tutorial videos located on the site should only be accessed by a parent and/or guardian. Any photos or videos clips of children on our site has written consent rom the parent and/or guardian for our specific use only and may not be saved, copied, shared or altered in any way at any time for any reason.
